SIKI IM STUDIO / ORDERS
SIKI IM WEB ORDERS: We appreciate your support. Orders are generally confirmed within 24 to 48 business hours. Once orders are received, a confirmation email is delivered and our shipping process begins. For questions about order status or to intercept an order in process, please contact STUDIO@SIKIIM.COM. Depending on the status or an order, some orders may not be able to be cancelled.
RETURN POLICY: We accept full returns within 14 days of purchase for quality defects. For additional returns related to sizing, change of mind, etc. we are able to offer full return of funds, however, purchaser bares shipping responsibility.
To request a return please notify RETURN@SIKIIM.COM. Include in your email your name, product being returned, and reason for return. Our customer service team may take up to 48hrs to respond and will advise on procedure.
SHIPPING POLICY: We try our best to ship your order as fast as possible. Our current shipping model usually takes approximately 4-5 days for garments. Customers receive a shipping notification when orders have shipped. Unfortunately we are not able to cancel or redirect an order once it has shipped.
ADDITIONAL QUESTIONS: For additional questions on studio policy related to orders please contact STUDIO@SIKIIM.COM